Customised IT Support Services
Our service level agreements are tailor made to suit your business and its unique requirements. We ensure our IT solutions compliment your company and its relative requirements. We focus on effective service delivery and clear effective communication with all of our clients. A Service Level Agreement ensures that you are a priority at Decer Computers, this includes optimal uptime guaranteed on all devices covered.
Included Services
- Unlimited Callouts
- Unlimited Labour
- Full Remote Support
- After-hour Support Included
Benifits of services
- Weekly Site Maintenance Visits (optional)
- Maintenace on All Equipment
- No Hidden Charges
Depending on your business requirements, we can customise the Service Level Agreement from the most basic cover, to taking full responsibility of the IT infrastructure that is situated within your company. Our friendly, fully-trained technicians are available and ready to help you 24/7/365.
We Are Your Trusted Outsourced IT Department
